We believe that clients who hire communications partners deserve to have an outstanding agency experience.
Delivering this level of quality is an immensely satisfying part of our jobs, and one that we take very seriously.
We offer you the ultimate display of commitment – the promise of a higher level of service, fresher ideas,
and deeper knowledge. We recognize that promises are only sincere when you live up to them every day. That's
why you can hold us to ours … we make it our mission to achieve them in all we do.
We promise to know this industry better than anyone – and to have a
deep understanding of how it affects you. We guarantee that our team of senior experts will remain
active on your business throughout the duration of our partnership.
We promise to continually offer innovative ideas that have the power to transform your business. Passion is the
wellspring of innovation. That’s why we support our employees through Passion Grants, so that their interests can inspire fresh thinking.
We promise that clients who hire our brains will get our hearts and souls for free. We are genuinely devoted to our craft. Everyone in our organization is deeply involved in health communications, from blogging to teaching to charitable organizations.
We promise to be your voice to the patient, and to those who provide for them. One way we do this is by donating our time to patient-focused initiatives so that we may be more compassionate, helpful counselors.
|We promise to walk the road with you, no matter how difficult or long.
There is no stopwatch on our commitment to your success. We guarantee unwavering accessibility, spelled out in a Principles of Engagement contract.
We promise to lead, and to listen.
We invite you to tell us your story
– we promise to give you our full attention.